Medical Assistant – LPN

Job Title : Medical Assistant – LPN

Department : Behavioral Health

Reports to : Executive Director

Location : Hybrid

Why Join ComWell?
At ComWell, you’ll be part of a dedicated team committed to making a meaningful difference in the lives of individuals and families. We value compassion, collaboration, and innovation in everything we do. Our benefits include Health Insurance, 401(k), Life Insurance, Short-term Disability, Long-term Disability, Sick Time, Vacation Time, and Paid Holidays.

Position Overview :

ComWell is seeking a highly dependable, compassionate, and professional Medical Assistant to join our team. The Medical Assistant provides direct support to clients and members of the clinical and psychiatric teams while delivering exceptional, trauma-informed customer service.

The ideal candidate is highly ethical, emotionally intelligent, organized, and able to manage multiple priorities in a fast-paced environment. This position requires someone who can remain calm under pressure, communicate effectively, exercise good judgment, and consistently treat clients and coworkers with dignity and respect.

Essential Duties & Responsibilities :

Provide exceptional customer service to clients in person, by phone, and through electronic communication.
Respond to phone calls, emails, and client needs in a timely and professional manner.
Take, document, and monitor vital signs.
Interview clients and verify information, including medical history, medications, and hospitalizations.
Utilize existing assessments and accurately document client information.
Complete timely and accurate documentation in the electronic health record and other required systems.
Assist members of the clinical and psychiatric teams as needed.
Schedule appointments and perform general office duties, including filing and light cleaning.
Administer injections and blood draws as needed.
Maintain confidentiality and comply with all ComWell policies, procedures, regulations, laws, and applicable standards.
Participate in Performance and Quality Improvement initiatives and identify opportunities to improve services.
Provide trauma-informed care by understanding the impact of trauma and responding appropriately to the needs of clients and families.
Perform other duties as assigned by the supervisor.

What We’re Looking For :

The successful candidate will demonstrate:

High ethical and professional standards and the ability to maintain confidentiality and exercise sound judgment.
Emotional intelligence and the ability to understand and respond appropriately to the needs, emotions, and perspectives of clients and coworkers.
Strong interpersonal and communication skills with a respectful, positive, and compassionate approach.
The ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment without sacrificing accuracy or customer service.
Strong organizational skills and the ability to work independently and take initiative.
Flexibility and the ability to remain professional and composed when faced with changing priorities or challenging situations.
A commitment to teamwork and a willingness to support coworkers and contribute to a positive work environment.
A commitment to trauma-informed care and continuous professional improvement.

Minimum Qualifications :

Medical Assistant certificate or diploma.
Current driver’s license and proof of insurance.
Excellent verbal and written communication skills.
Above-average computer proficiency, including Microsoft Word, Excel, and Outlook.
Ability to work independently and complete assignments within established guidelines and procedures.

Physical Requirements :

Ability to perform essential job functions in accordance with ADA, FMLA, and applicable standards
Ability to maintain regular, punctual attendance
Occasionally lift, move, push, or pull up to 20 lbs

Compensation : $19 – $21/hour, commensurate with experience

Benefits :