Job Title : On-Call Crisis Intervention Worker
Compensation: Compensation includes on-call shift pay, hourly pay during crisis response, and travel reimbursement, with pay varying based on training status, position, and shift coverage.
Reports To: Mobile Crisis Team Manager
Why Join ComWell?
At ComWell, you’ll be part of a dedicated team committed to making a meaningful difference in the lives of individuals and families. We value compassion, collaboration, and innovation in everything we do. As an On-Call Crisis Intervention Worker, you’ll play a vital role in providing immediate support and hope to individuals experiencing behavioral health crises when they need it most.
Position Overview :
ComWell is seeking a highly dependable, compassionate, and professional On-Call Crisis Intervention Worker to provide strengths-based crisis intervention services to individuals experiencing behavioral health crises in the community.
The ideal candidate is calm under pressure, exercises sound judgment in high-stress situations, and is committed to delivering respectful, trauma-informed care. This position requires someone who can communicate effectively, document accurately, and respond promptly to individuals in need while collaborating with community partners and members of the Mobile Crisis team.
Essential Duties & Responsibilities :
- Receive and screen incoming behavioral crisis calls.
- Conduct strengths-based assessments for individuals experiencing a crisis.
- Provide crisis intervention counseling in person or by telephone.
- Connect individuals with appropriate community resources, programs, and follow-up services.
- Respond to crisis calls within 90 minutes of the initial call.
- Maintain accurate, timely, and professional documentation.
- Collaborate with the Mobile Crisis team and community partners to ensure individuals receive appropriate care and support.
Minimum Qualifications & Requirements :
- Bachelor’s degree in a social services field.
- Mental Health Professional (MHP) or Qualified Mental Health Professional (QMHP) designation.
- Strong computer and documentation skills.
- Ability to remain calm and exercise sound judgment in stressful situations.
- Driver’s license and proof of valid automobile insurance.
- Ability to work independently while maintaining professionalism and compassion.
- Must meet requirements for CANTS, criminal record, and Health Care Worker Background Checks.
